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Frequently Asked Questions

How does an Eyelash Serum work?

Lumi Lash Enhancing Treatment is formulated to nourish and enhance the appearance of lashes, providing healthier, fuller and longer looking lashes. It works by:

  • Nourishing and strengthening lashes: Lumi Lash's blend of natural ingredients, including peptides, biotin, and panthenol, provides essential nutrients to fortify your lashes, reducing breakage and promoting a healthier appearance.
  • Thickening the lash shaft: By nourishing the individual lashes, Lumi Lash can help thicken the hair shaft, making them appear fuller and more voluminous.
  • Repairing damage: Lumi Lash can help repair dry, damaged lashes, resulting in healthier lashes that last around longer.

How do I Apply Lumi Lash?

We recommend applying Lumi Lash morning and night on a clean face before skincare products or makeup. Shake the bottle well, and apply directly to the upper and lower lash line, as you would eyeliner. Allow 1-2 minutes to dry. If the serum get’s directly in to your eyes, simply flush your eye with cold water, and take a break from use for at least 24hours.

How Soon can I Expect Results?

Although results for some may show as early as 4-6 weeks,  we recommend you use Lumi Lash Enhancing Serum twice daily for up to 12 weeks to see optimal results. Healthy lashes take time.. Stay patient! 

I have Sensitive Eyes, will a Lash Serum Irritate Them?

Lumi Lash was developed with us sensitive gals in mind. None of our ingredients are known irritants. If you have any known allergies to one or more ingredients in Lumi Lash Enhancing serum, please do not use the product.  As with any product, we recommend you do a skin test first in a discrete spot - preferably your inner forearm. If in the rare case you have a mild reaction or moderate redness or irritation occurs, discontinue use of the product at least temporarily until symptoms resolve.

Does Lumi Lash Have Prostaglandins?

No, Lumi Lash does not contain prostaglandins. Prostaglandins are a class of hormones that can be used in some prescription lash serums to promote growth. However, they can also cause side effects like eye irritation, darkening of the iris and skin, and increased hair growth in other areas.

Lumi Lash is formulated with natural ingredients, including peptides, biotin, and panthenol, which nourish and strengthen your lashes without the use of harmful chemicals. We are made in Canada where this ingredient is very strictly regulated and are proud to be prostaglandin free.

Can I use Lumi Lash with Extensions?

YES! It is actually encouraged to use Lumi Lash with extensions as that extra weight on your natural lash can cause stress and serious breakage. Lumi lash actively boosts hydration and strengthens your natural lash.  

Can I use Lumi Lash while Pregnant or Breastfeeding?

Lumi Lash is 100% natural and vegan and contains no harmful chemicals, toxins or prostaglandins. While Lumi Lash contains no ingredients that have any known harmful effects on pregnant or nursing women, please review the ingredient list with your doctor before using.

What Happens to my Lashes After I Stop Using a Lash Serum?

The effects of Lumi Lash after discontinuation can vary from person to person. While some individuals may notice that their lashes gradually return to their pre-Lumi Lash appearance, others may maintain the benefits achieved during use for a longer period of time before results begin to taper off.

Several factors can influence the longevity of the results:

  • Individual lash growth cycle: Each person's natural lash growth cycle is unique, and this can affect how long the effects of Lumi Lash last.
  • Lash health: The overall health of your lashes before starting Lumi Lash can also play a role in how well they maintain their enhanced appearance.
  • Environmental factors: Exposure to harsh environmental factors, such as pollution, extreme temperatures, UV radiation, hydration levels and stress can negatively impact lash health and may affect the longevity of Lumi Lash's results.
  • Consistency of use

It's important to note that Lumi Lash is designed to enhance the appearance of your lashes, not to permanently alter their growth cycle.

What are the Ingredients & are They Safe?

Water/Aqua, Camellia Japonica Leaf Extract, Propylene Glycol, Myristoyl Pentapeptide-17, Myristoyl Hexapeptide-16, 1,3 Propanediol, Squalane, Caprylic Capric Triglyceride, C13-15 Alkane, Tocopheryl Acetate, Hydroxyethylcellulose, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer & C15-19 Alkane & Polyglyceryl-6 Laurate & Polyglycerin-6, Ethylhexylglycerin, Caprylyl Glycol, Phenoxyethanol, Sodium Gluconate, Dl-Panthenol, Sodium Hyaluronate, Rose Damascena Floral Water, Benzyl Alcohol & Salicylic Acid & Glycerin & Sorbic Acid, Leuconostoc/Radish Root Ferment Filtrate.

Lumi Lash is safe for everyday use, with no known toxins or hormones. It is free of parabens, fragrances, and harmful prostaglandins.

Can Age Affect Results?

It can.  Our bodies naturally drop in hormone levels as we age. These drops can slow down the natural production of keratin, and our hair begins to lose the ability to retain moisture as effectively. Lumi Lash Enhancing serum has ingredients to counteract these circumstances, however results are sometimes slower to appear with advanced age. Please allow for 12 – 16 weeks of consistent use (morning and night) to see full luminous results.

What About Iris Colour Change, Skin Discolouration, or Orbital Fat Loss? Are These Common Side Effects?

No, Lumi Lash does not cause eye color changes, skin discolouration or orbital fat loss. Lumi Lash is a natural formula, free from prostaglandin derivatives, which are the ingredients in some prescription lash serums that can cause these side effects.

Is an Eyelash Serum worth it? What Sets you apart?

Lumi Lash is absolutely worth it, and what sets it apart from other eyelash serums is our unique combination of:

Natural ingredients: Lumi Lash is formulated with a potent blend of natural ingredients, including peptides, biotin, and panthenol, ensuring a safe and effective product.

Canadian-made quality: As a proud Canadian brand, Lumi Beauty is committed to producing high-quality products that meet rigorous safety standards.

Cruelty-free and vegan: Lumi Lash is cruelty-free and vegan, making it a compassionate choice for conscious consumers.

Prostaglandin-free: Unlike many other lash serums, Lumi Lash is free from prostaglandin, a controversial ingredient that can cause side effects.

Visible results: With consistent use, Lumi Lash can help you achieve longer, thicker, and darker lashes without the need for extensions or false lashes.

These factors combined make Lumi Lash a superior choice for those seeking to enhance their lashes naturally and effectively.

What is the Best Eyelash Serum on the Market?

Lumi Lash is consistently rated as one of the best eyelash serums on the market. Its unique blend of natural ingredients, combined with its effectiveness and safety, make it a top choice for those seeking to enhance their lashes.

Ready to experience the Lumi Lash difference? Order your bottle today and start enjoying longer, thicker, and healthier lashes!

I own a Salon. Do you offer Wholesale Accounts?

YES! We love to support local businesses and are happy to team up! Whether you have a storefront, or are home based, we are very happy to offer wholesale pricing to you.

Please contact us to hear about our wholesale opportunities.
Contact Email: wholesale@lumi-beauty.ca

For additional inquiries, feel free to email us at:

support@lumi-beauty.ca